An exploration of digital things in the cultural sector
Digital Works Conference, 24-25th April. On sale soon

Join us for the first Digital Works Conference

After 7 years of Digital Works podcasts, newsletters and events, we’re very excited to present our first ever Digital Works Conference.


The theme of the Conference is Curiosity, because we believe that being curious is the starting point for every successful example of great digital work.

The word ‘digital’ covers a huge and diverse range of work in the cultural sector, and our Conference programme will speak to that breadth. It has been designed to deliver inspiration, insight, new ideas, and practical approaches as well as sparking discussion and debate.

To do this we have a brilliant line-up of speakers from both in and out of the sector, who will be sharing their experiences, expertise and unique perspectives.

Featured Speakers

Shani Dhanda

Disability Inclusion & Accessibility Specialist, Social Entrepreneur and Broadcaster

Richard Shotton


Clare Reddington

CEO, Watershed

Hilary Knight

Senior Consultant, AEA Consulting

Kati Price

Head of Experience & Digital, V&A

Dr Francesca Sobande

Senior Lecturer in Digital Media Studies, Cardiff University

Anna Rafferty

Vice President; Digital Consumer Engagement, The LEGO Group

Seb Chan



Day One

Wednesday 24th April

We’ll welcome delegates from 9.15am for teas, coffees, and networking. The first session will start at 10am.

A decade of digital: reflections on a transformational journey at the V&A

  • Kati Price Head of Experience & Digital, Victoria & Albert Museum

The journey to 1 million digital subscribers: navigating the 21st century transformation of a 140-year-old organisation

  • Aled John Director, FT Strategies

Funding reimagined: digitally-enabled dialogues and transformative partnerships

  • Hilary Knight Senior Consultant, AEA Consulting
  • Fran Sanderson Director of Arts Programmes and Investments, Nesta
  • Helen Page Global brand and business leader
  • Nick Sherrard Partner, Label Ventures

Navigating digital power: pitfalls, questions, and considerations explored

  • Dr Francesca Sobande Senior Lecturer in Digital Media Studies, Cardiff University
  • Dominique Barron Design Researcher, Careful Industries
  • temi lasade-anderson PhD candidate, King’s College London, and Fellow at the Centre of Advanced Internet Studies
  • Katie Moffat Director of Sector Strategy, Substrakt

Beyond bricks and mortar: why digital audiences matter

  • Anna Rafferty Vice President: Digital Consumer Engagement, The LEGO Group
  • Alex Bayley Chief Marketing Officer, National Theatre
  • Jane Finnis Consultant Director, The Audience Agency
  • Nik Wyness Head of Marketing and Engagement, The Tank Museum

The digital canvas: global perspectives on the creative potential of digital

  • Robin McNicholas Founder and Creative Director, Marshmallow Laser Feast
  • Samantha King Head of Programme, VIVE Arts
  • Derek Richards Head of Broadcast and Digital, The Roundhouse
  • Egill Sæbjörnsson Visual artist and musician
  • Annette Mees Artistic Director, Audience Labs

From numbers to action: driving change with digital insights

  • Oliver Mantell Director of Evidence & Insights, The Audience Agency
  • Christina Østerby Commercial Director, Royal Opera House
  • Aled John Director, FT Strategies
  • Katy Ashton Director, People’s History Museum

The need for digital imagination

  • Seb Chan CEO, ACMI

Day Two

Thursday 25th April

We’ll welcome delegates from 9am for teas, coffees, and networking. The first session will start at 9.30am.

Reality check: navigating the impact of inaccessible products and services

  • Shani Dhanda Broadcaster, activist and entrepreneur

Designing for impact: what sets apart truly effective digital brands?

  • Daniel Alcorn Design Lead, Substrakt and Co-Founder, Birmingham Design Festival
  • Priyjah Paramasivam Design Director, Ragged Edge
  • Nicola Place Co-Founder, Studio Build
  • Further speakers to be announced

Understanding motivation: a journey into human behaviour and decision-making in digital environments

  • Richard Shotton Author and Consultant

Context is everything: bad patterns & best practice for digital journeys

  • Craig Sullivan CEO, Optimize or Die

Thinking like a publisher: unlocking the value of editorial content

  • Matt Locke Director, Storythings
  • Danny Birchall Freelance Content Strategist
  • Zosia Poulter Content Strategist, Substrakt
  • Chris Sullivan Freelance content producer and strategist

From horror to harmony: a fast-paced journey through the reality of delivering digital projects

  • David Cotton Web Editor and Developer, Henry Moore Foundation
  • Eva Liparova Freelance product strategist
  • Glen Docherty Director of Delivery, Substrakt
  • Lindsey Cook Director of Communications, Marketing & External Relations, Garsington Opera

Digital marketing unwrapped: insights from Capacity Interactive's benchmark analysis

  • Priya Iyer Doshi President, Capacity Interactive

Designing for all: the Exception Method for inclusive design

  • Ruby Steel Founder, Studio Exception

Digital-first realities: insights from Watershed

  • Clare Reddington CEO, Watershed

Get your tickets

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What is Digital Works?

Digital Works is a programme of content and events on all things digital, specifically for the arts and culture sector. We bring a range of people together to have timely and exciting conversations, to collect insights and to share best practice.

It was created by digital agency Substrakt in 2016, to provide additional support and enrich digital practice and learning for both their clients and the arts and culture sector more broadly.

The programme provides a lively and welcoming space to collectively learn from digital successes (and failures), discuss emerging trends and keep up to date with the most important news, products and innovations.



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Digital Works Conference, 24-25th April. On sale soon

We produce a regular podcast where we chat with digital experts from the cultural sector and beyond.