Recognised as the UK’s most influential disabled person and the BBC’s 100 Women Laureate of 2020, Dr Shani Dhanda sparks transformative change as a consultant, collaborating with businesses and brands to authentically embrace inclusion and accessibility. Her expertise in disability inclusion has had a profound global impact, collectively reaching over 1.5 million employees worldwide.

Richard Shotton specialises in applying behavioural science to marketing. He has worked in marketing for 23 years and helps brands such as Google, Mondelez and BrewDog with their challenges.

He is the author of The Choice Factory, a best-selling book available in 14 languages, which explains how behavioural science can solve business challenges. His latest book, The Illusion of Choice came out in March 2023. In 2021 he became an associate of the Moller Institute, Churchill College, Cambridge University.

Kati is a digital director specialising in digital transformation, engagement and brand experience. She currently oversees experience and digital at the Victoria and Albert Museum, for audiences encountering the V&A, online and in person.

Aled is a director at FT Strategies and works with arts and cultural leaders on their digital, commercial and business strategy. He has over 14 years experience in media and tech leading strategy, product, new ventures and editorial, and was previously head of membership strategy and business development at Condé Nast, Aled launched global subscription business Vogue Business.

Seb Chan is Director & CEO at ACMI in Melbourne. Appointed to the role in August 2022, he was previously a key part of the team behind the organisation’s $40 million renewal project, underpinned by co-design methodology, which transformed ACMI into a multi-award winning, multiplatform museum.

Seb joined ACMI as Chief Experience Officer in 2015, as the senior executive responsible for the Experience & Engagement division of the museum, guiding teams responsible for visitor experience, marketing, brand & communication design, digital products, technology, and the museum’s collections, digitisation & digital preservation programs.

He designed and leads ACMI’s CEO Digital Mentoring Program (2021–ongoing), working with CEOs and directors across the Australian arts and cultural sector. He is currently the National President of the Australian Museums and Galleries Association.

Clare joined Watershed in 2004, establishing its creative technology programmes including Pervasive Media Studio. She become CEO in 2018.

Clare works with industry, academic and creative partners from around the world to champion inclusion, support talent and develop new ideas.

Clare is a Visiting Professor at University of the West of England. She is chair of Emma Rice’s Wise Children, and a trustee of RSC and British Council.